Returns & Exchanges

We want you to be completely happy with your purchase from Bella Bella Boutique.

We gladly accept eligible returns for a STORE CREDIT. No credit card refunds will be issued. You are welcome to return an item(s) within 15 days of receipt.

Note: Items purchased between November 15th and December 24th may be returned until January 10th the following year. Valentine's purchases may be returned until February 25th.

Returns must be in their original packaging, with all tags on and not worn. Every item shipped is inspected by a staff member to ensure quality control. Please use care when trying on the garment for fit. Body creams, heavy perfume and jewelry can cause the garment to become soiled or damaged and therefore cannot be returned or exchanged. For hygiene reasons, intimate apparel with a crotch cannot be returned. Please select these items with extra care.

When exchanging an item (s), all shipping expenses are entirely your responsibility. Please make sure you pack the items well and use post with a tracking number, as we cannot be responsible for lost items.

Please note the following items cannot be returned:

Panties
Hosiery
All products by LELO
Apothecary & Fragrances
Jewelry
Made to Order & Bespoke items
All Sale items are Final Sale and cannot be returned
Shipping and handling fees are not refundable

How to return for a Store Credit:

Please e-mail us at info@bellabellaboutique.com or call us at 1-888-769-0761 (Monday-Friday 10AM-6PM, Saturday 10AM-12PM) for the Return Address. As soon as we receive your return we'll process your Store Credit and e-mail you the code. Store Credit is valid for a full 1 year. Please write your Order Number on the outside of your return package for faster processing.